Our Warranty — 30-Day Labor Guarantee
LockNCal backs the labor on every service with a 30-day workmanship warranty across the Dallas–Fort Worth area. If a problem is shown to be the result of our work within 30 days of service, we’ll make it right. The warranty covers our labor and workmanship; parts we install carry their own manufacturer or supplier coverage.
What the 30-day labor warranty covers
- Workmanship on the service we performed (e.g., a key programming, reset, calibration, or installation we completed)
- Issues demonstrated to be a direct result of our labor within 30 days of the service date.
If that’s the case, we return and correct the workmanship at no additional labor charge.
What it does not cover
- Pre-existing conditions or faults unrelated to the work we performed
- New, separate problems that arise after service and aren’t caused by our labor
- Parts beyond their own manufacturer/supplier warranty (parts are warrantied by their maker, not as labor)
- Damage caused by accidents, misuse, further collisions, tampering, or work performed by someone else after us
- Normal wear and tear
Because the warranty is labor-based, coverage applies when an issue can be shown to result from LockNCal’s workmanship.
How to make a warranty claim
- Contact us within 30 days of your service date.
- Provide your booking details (Name, vehicle, and what was serviced).
- We’ll inspect and verify the issue. If it’s shown to be the result of our workmanship, we correct it at no additional labor charge.
Contact LockNCal to start a claim.
About parts
When a service includes parts — for example, airbags, seat belts, clock springs, keys, or fobs — their own manufacturer or supplier warranty covers those parts. We use OEM or remanufactured OEM parts where applicable and will tell you what’s being installed before the work begins.
Why our process reduces problems in the first place
LockNCal uses a verification-first workflow — diagnose, perform the correct service, then confirm proper operation before we finish. Verifying the result on-site is the best way to prevent issues before you ever need a warranty.
Frequently asked questions
How long is LockNCal’s warranty?
LockNCal provides a 30-day labor warranty on workmanship from the date of service. If an issue is shown to result from our work within those 30 days, we correct it at no additional labor charge.
Does the warranty cover parts?
The 30-day warranty covers labor and workmanship. Parts we install (such as airbags, seat belts, clock springs, keys, or fobs) are covered by the manufacturer’s or supplier’s warranty.
What do I need to make a claim?
Contact us within 30 days with your booking details and the vehicle serviced. We’ll inspect the issue and, if it resulted from our workmanship, make it right.
Is the warranty available across DFW?
Yes. As a mobile service, LockNCal honors the labor warranty throughout the Dallas–Fort Worth area.
What Others Say About Us & Our Services
The website was easy to navigate and I found the service I needed and was able to book the perfect time between work. The technician messaged me a day early letting me know that he would be in the area and gave me the option to get it taken care of early but unfortunately I was working. If I hadn't been that would have been amazing to get it done ahead of time. He was on time and very pleasant. Worked quickly and got my problem taken care of. It was such a better experience than sitting in a waiting room with strangers or having to take an Uber back and forth to avoid such situation. I'm already recommending them to my friends because of how easy it was. Why go to a shop to get your car fixed at the shop can just come to you?
