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Our Warranty: 30-Day Labor Guarantee
Every LockNCal service is backed by a 30-day labor guarantee. Here is exactly what our warranty covers and how to make a claim.
LockNCal backs the labor on every service with a 30-day workmanship warranty across the Dallas–Fort Worth area. If a problem is shown to be the result of our work within 30 days of service, we’ll make it right. The warranty covers our labor and workmanship; parts we install carry their own manufacturer or supplier coverage.
What the 30-day labor warranty covers
- Workmanship on the service we performed (e.g., a key programming, reset, calibration, or installation we completed)
- Issues demonstrated to be a direct result of our labor within 30 days of the service date.
If that’s the case, we return and correct the workmanship at no additional labor charge.
What it does not cover
- Pre-existing conditions or faults unrelated to the work we performed
- New, separate problems that arise after service and aren’t caused by our labor
- Parts beyond their own manufacturer/supplier warranty (parts are warrantied by their maker, not as labor)
- Damage caused by accidents, misuse, further collisions, tampering, or work performed by someone else after us
- Normal wear and tear
Because the warranty is labor-based, coverage applies when an issue can be shown to result from LockNCal’s workmanship.
How to make a warranty claim
- Contact us within 30 days of your service date.
- Provide your booking details (Name, vehicle, and what was serviced).
- We’ll inspect and verify the issue. If it’s shown to be the result of our workmanship, we correct it at no additional labor charge.
Contact LockNCal to start a claim.
About parts
When a service includes parts — for example, airbags, seat belts, clock springs, keys, or fobs — their own manufacturer or supplier warranty covers those parts. We use new OEM or used OEM parts where applicable and will tell you what’s being installed before the work begins.
Why our process reduces problems in the first place
LockNCal uses a verification-first workflow — diagnose, perform the correct service, then confirm proper operation before we finish. Verifying the result on-site is the best way to prevent issues before you ever need a warranty.
Frequently asked questions
How long is LockNCal’s warranty?
LockNCal provides a 30-day labor warranty on workmanship from the date of service. If an issue is shown to result from our work within those 30 days, we correct it at no additional labor charge.
Does the warranty cover parts?
The 30-day warranty covers labor and workmanship. Parts we install (such as airbags, seat belts, clock springs, keys, or fobs) are covered by the manufacturer’s or supplier’s warranty.
What do I need to make a claim?
Contact us within 30 days with your booking details and the vehicle serviced. We’ll inspect the issue and, if it resulted from our workmanship, make it right.
Is the warranty available across DFW?
Yes. As a mobile service, LockNCal honors the labor warranty throughout the Dallas–Fort Worth area.
What our customers say
Real Google reviews from LockNCal customers.
Jose has been a great help in diagnosing, troubleshooting, and reprogramming the airbags on my 2016 Mazda Miata. I’ve found his pricing to be very competitive, and his turnaround time is quick. Additionally, working with Jose is convenient since he’s mobile.
Excellent service!! Sent my SRS module from FL to have it checked. The day they received it, they had it fixed and mailed back out the very same evening. When I received it, plugged it in and SRS light on dash gone. Thanks LockNCal, very much appreciated!
The process went very smooth. Took it out broken shipped it away brought it back and all was well. Great job.
Service you can trust.
Licensed, insured, and guaranteed. Book your mobile service across DFW or mail in your module today.