Our Warranty: 30-Day Labor Guarantee
Every LockNCal service is backed by a 30-day labor guarantee. Here is exactly what our warranty covers and how to make a claim.
LockNCal backs the labor on every service with a 30-day workmanship warranty across the Dallas–Fort Worth area. If a problem is shown to be the result of our work within 30 days of service, we’ll make it right. The warranty covers our labor and workmanship; parts we install carry their own manufacturer or supplier coverage.
What the 30-day labor warranty covers
- Workmanship on the service we performed (e.g., a key programming, reset, calibration, or installation we completed)
- Issues demonstrated to be a direct result of our labor within 30 days of the service date.
If that’s the case, we return and correct the workmanship at no additional labor charge.
What it does not cover
- Pre-existing conditions or faults unrelated to the work we performed
- New, separate problems that arise after service and aren’t caused by our labor
- Parts beyond their own manufacturer/supplier warranty (parts are warrantied by their maker, not as labor)
- Damage caused by accidents, misuse, further collisions, tampering, or work performed by someone else after us
- Normal wear and tear
Because the warranty is labor-based, coverage applies when an issue can be shown to result from LockNCal’s workmanship.
How to make a warranty claim
- Contact us within 30 days of your service date.
- Provide your booking details (Name, vehicle, and what was serviced).
- We’ll inspect and verify the issue. If it’s shown to be the result of our workmanship, we correct it at no additional labor charge.
Contact LockNCal to start a claim.
About parts
When a service includes parts — for example, airbags, seat belts, clock springs, keys, or fobs — their own manufacturer or supplier warranty covers those parts. We use OEM or remanufactured OEM parts where applicable and will tell you what’s being installed before the work begins.
Why our process reduces problems in the first place
LockNCal uses a verification-first workflow — diagnose, perform the correct service, then confirm proper operation before we finish. Verifying the result on-site is the best way to prevent issues before you ever need a warranty.
Frequently asked questions
How long is LockNCal’s warranty?
LockNCal provides a 30-day labor warranty on workmanship from the date of service. If an issue is shown to result from our work within those 30 days, we correct it at no additional labor charge.
Does the warranty cover parts?
The 30-day warranty covers labor and workmanship. Parts we install (such as airbags, seat belts, clock springs, keys, or fobs) are covered by the manufacturer’s or supplier’s warranty.
What do I need to make a claim?
Contact us within 30 days with your booking details and the vehicle serviced. We’ll inspect the issue and, if it resulted from our workmanship, make it right.
Is the warranty available across DFW?
Yes. As a mobile service, LockNCal honors the labor warranty throughout the Dallas–Fort Worth area.
What our customers say
Real Google reviews from LockNCal customers.
The website was easy to navigate and I found the service I needed and was able to book the perfect time between work. The technician messaged me a day early letting me know that he would be in the area and gave me the option to get it taken care of early but unfortunately I was working. If I hadn't been that would have been amazing to get it done ahead of time. He was on time and very pleasant. Worked quickly and got my problem taken care of. It was such a better experience than sitting in a waiting room with strangers or having to take an Uber back and forth to avoid such situation. I'm already recommending them to my friends because of how easy it was. Why go to a shop to get your car fixed at the shop can just come to you?
This is my first mobile mechanic experience and I have to say Jose made it the best. He was early on the appointment he was very professional very knowledgeable and polite. If you need a mobile mechanic call lockncal and try to get Jose out he'll fix you right up. I have to admit that I was a little skeptical about paying up front because I've never used this type of service before but the end result I am very pleased and will use this service again thank you Jose again if I need anything else I'll get you out to fix it.
Jose contacted me swiftly after I filled out the form on the website and discussed the part needed (clock spring) and the appointment time. I was able to get in within 2 days. He arrived early and got right to work and was done rather quickly. He communicated well the whole time. I’m very glad to be back on the road and know my airbag light is off and all my steering wheel buttons work again!
On time, reliable and incredible service. Very honest about our repair and showed us the code log. Highly recommend. Already shared his information with a family member who didn’t even know this kind of service exists. Now I can feel confident that our family’s vehicle is safe to drive again.
This is a great company to deal with ,my cruise control stopped working & they came out & gave a free diagnosis which gave a clear picture of what was exactly wrong ,highly recommended ,very professional & honest,thank you again !!!
I initially went to the dealership when the airbag light in my Nissan Rogue had come on. Upon diagnostic review, the dealership advised that it would cost around $4500 to correct the issues that they were seeing with the system. I decided to get a 2nd opinion and I called DFW Safety Restore. Jose was able to work me in next day. He was prompt and right on time for my appointment in coming out to my house to run a diagnostic on my car. The first scan showed a host of issues, the same issues the dealership reported and more. So many, that Jose suggested resetting the codes and rerunning the diagnostic to get a true picture of what was going on. He said if there are true issues with the system the diagnostic codes would reappear. The reset worked and the system went back to normal. I am so thankful for Jose, and DFW Safety Restore for saving me from unnecessary and very expensive work on my car. If you have airbag system issues with your vehicle, I highly, HIGHLY, recommend you give DFW Safety Restore a call first.
Service you can trust.
Licensed, insured, and guaranteed. Book your mobile service across DFW or mail in your module today.
